❓ Frequently Asked Questions (FAQs)

1. What types of trolley bags do you offer?

We offer a wide range of trolley bags including hard-shell, soft-shell, cabin-size, check-in luggage, backpacks, duffle bags, and premium luggage sets suitable for travel, business, and leisure.

2. How do I choose the right size of trolley bag?

Cabin Size (20–22 inches): Best for short trips (1–3 days).
Medium Size (24–26 inches): Suitable for trips up to a week.
Large Size (28–32 inches): Perfect for long vacations or family travel.

3. Are your trolley bags lightweight?

Yes! Our trolley bags are made with lightweight yet durable materials such as polycarbonate, ABS, and polyester for easy mobility.

4. Do the bags come with a warranty?

Yes, most of our luggage comes with a 1–5 year manufacturer’s warranty (depending on the brand and model). Please check the product page for specific details.

5. What type of lock system is included?

Our trolley bags feature TSA-approved locks, combination locks, or secure zippers to keep your belongings safe during travel.

6. Can I return or exchange my trolley bag?

Yes, we offer a 7-day easy return/exchange policy. The product should be unused and in original condition with tags intact.

7. How long does delivery take?

Orders are usually shipped within 24–48 hours and delivered in 3–7 business days, depending on your location.

8. Do you offer free shipping?

Yes! We provide free shipping on all prepaid orders above ₹999 across India.

9. How do I clean and maintain my luggage?

Wipe with a damp cloth for daily cleaning.
Avoid using harsh chemicals.
Store in a dry, cool place when not in use.
For hard-shell bags, use a mild cleaner to remove scratches.

10. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email/SMS to check the delivery status.

11. Do you have EMI or payment options?

Yes, we accept Credit/Debit Cards, Net Banking, UPI, Wallets, and EMI options for a smooth checkout experience.

12. Do you sell genuine branded luggage?

Absolutely! We deal only in 100% original branded products with proper bill and warranty.