Shipping and cancellation policy

Shipping Policy

  1. Processing Time
    • Orders are processed within 1-2 business days. Orders placed after 06:00PM or on weekends/holidays will be processed the next business day.
  2. Shipping Methods & Rates
    • Standard Shipping: Typically arrives within 5-7 business days.
    • Expedited Shipping: Typically arrives within 2-3 business days.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number and link to track your shipment.

Shipping Delays

  • While we strive to ensure timely delivery, shipping times may be affected by factors beyond our control, such as weather, holidays, or customs delays. We will keep you informed of any significant delays.

Cancellation Policy

  1. Order Cancellation Before Shipment
    • Orders may be canceled without penalty before they have been shipped. To cancel an order, please contact our customer service team at Info@arrivalluggage.in as soon as possible. We will process the cancellation and refund the full amount.
  2. Order Cancellation After Shipment
    • If your order has already been shipped, you can also cancel your order, There is no charge on order cancellation.
  3. Refunds for Canceled Orders
    • Refunds for canceled orders will be processed to the original payment method. Please allow 1-5 business days for the refund to appear in your account, depending on your payment provider.

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